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Complaints
We are committed to giving the best service we can. We try very hard to make sure everyone is treated fairly and efficiently. Sometimes things can go wrong and when they do we want to know.
We want to hear from you if:
We have done something wrong
We haven't done something we should have done
We have not treated you in a professional or civil manner
last updated 14.07.05
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Our promise
- We take all complaints seriously
- We investigate complaints thoroughly
- We will let you the complainant know the outcome of the investigation
How to start putting things right
If you are not satisfied with one of our services, you should contact the section concerned. All of our staff are trained to help sort out your problems. Try and remember to take note of the name of the person you speak to, so we can contact them directly if we need to.
If you are still unhappy with our service, please click here to complete the complaints form.
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