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October 2103 tenants' conference

Get Involved at Magna!

We want as many residents as possible to be involved so we are offering different ways to engage with us.

Focus groups

We have three focus groups which cover the major service areas (housing services, repairs & maintenance, sheltered & support services)

Resident engagement

We have a budget for resident engagement which includes holding community events, promoting neighbourliness and working with other organisation to benefit our residents.  If you have any ideas for events, please contact Neil Bliss on 01984 635134. 

Community engagement fund

We have a community engagement fund for improving the areas where you live.  Please contact Neil Bliss on 01984 635134 if you would like to apply for something where you live.  Or fill in an application form (pdf for printing off or a word document for emailing)

Mystery shoppers

We ask some of our residents comment on the work we do, but they remain anonymous to all staff apart from one person.  They are our mystery shoppers and they can give frank and honest opinions about the work we do.   If you would like to be a mystery shopper, please contact Lisa Holmes on 01305 216086.


Thanks to everyone who has been involved in our groups, events and meetings over the years.  We really appreciate the time you have given to help improve our services.

Call Neil Bliss, community engagement officer, on 01984 635134 or email him for more information about how to get involved.


Board member

Magna Housing is managed by paid staff who run the day to day operations. It is directed by boards made up of volunteer members. It is the boards which set the overall strategy and specific policies. You do not have to be a resident to be on one of our boards.

For more information on becoming a board member, please contact Elaine Crooke, head of policy, governance and research, in the first instance on 01305 216135, or by email.

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