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Focus groups

We currently have three focus groups that meet regularly to look at services we provide, and how they can be improved.  Please contact - Neil Bliss on 01984 635134 or by email for more information or to find out about joining one of the groups:

Housing services

The main topics are antisocial behaviour, tenancies, pet issues, rents, allocations and lettings, home ownership.

Repairs and maintenance

The main topics are repairs, planned work, grounds maintenance, development, garages, caretaking and cleaning.

Sheltered & support services

The main topics are support, sheltered housing services, social activities, lifeline and other community services, the funding of sheltered housing and supported housing including extra care.

These groups will look at their relevant service standards, policies and procedures, statistics, monitoring and scrutinising performance, leaflets and proposed changes to service delivery where appropriate and timely.

Residents can only be on one of the focus groups, although anyone can contribute to any group on line.


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