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Magna leads the way

Eight staff from Magna Housing are celebrating having recently completed the ILM Level 3 award in Leadership and Management through Bridgwater & Taunton College.

Magna staff left to right – Karl Gilbert, Lauren Williams, Ben Richards, Jacqui Mountjoy

The group of eight have different roles across the whole organisation but came together with the common aim of completing the qualification.

Ricky Stone was one of the group.  He said: “We discussed management training at the interview I had for my current job so I signed up for this qualification.

“It was quite hard taking it all in and there was a lot to learn, but being part of a group really helped.  It meant you could ask others what they thought about things and get help with the questions. 

“Since doing the course I’ve learnt to assess things more and take a wider approach to the work I do.”

Sarah Cartlidge, learning and development advisor, set up the training for the group.  She said: “We look after our staff in many ways, including investing in training, because happy staff give a better service to our customers.

“We decided to try the ILM Level 3 award in Leadership and Management as there were a number of employees who had discussed qualifications as part of their personal review discussions with their managers.

“We were really lucky that the tutor for the college we chose was able to come to Magna to deliver the eight half day sessions.  It meant that they didn’t have to take so much time out of their day job to take part in the tutorials so they could still get other work done.”
The group met with the tutor, Sue Barton, from Bridgwater & Taunton College, four times, with 6 to 8 weeks between sessions to complete work. Sue took the group for every session and was also available between sessions for telephone and email support.

Sarah added: “Having done a qualification myself with the same college through a previous employer, I was confident in their ability to deliver a quality result.”

Sue said: “I thoroughly enjoyed working with the learners from Magna Housing; they were a great group and worked well together.  It was a pleasure to support them through their qualification to achieve their ILM Level 3 Award.”

The group learned various skills to help them be better leaders, including solving problems and making decisions, understanding how to establish an effective team, understanding conflict management and organising and delegating in the workplace.

Having completed these modules for the award, the candidates can also use the credits towards higher qualifications if they wish to.




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