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Magna West Somerset Leaflets
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Welcome to the Tenant Handbook resource page
To find an on screen version of a Tenant Handbook leaflet, please click on the name of the leaflet you require.
1. General information SECTION 1: YOUR TENANCY 2. Assured tenancies 3. Assured shorthold tenancies 4. Licence agreements for supported shared housing SECTION 2: CUSTOMER CARE 5. Customer care 6. Equal opportunities and diversity 7. Resident involvement 8. Formal complaints 9. Compensation 10. Who to contact SECTION 3: REPAIRS 11. Reporting repairs to your home
SECTION 4: YOUR HOME 12. In and around your home 13. Sheltered housing 14. Supported housing 15. Neighbour nuisance, racial and other harassment 16. Parking, garages, abandoned vehicles and vehicle repairs 17. Asbestos: a guide for residents SECTION 5: PAYING FOR YOUR HOME 18. Rent and service charges 19. Help and advice about rent arrears 20. Supporting People and you 20. Housing benefit SECTION 6: MOVING HOME 21. Mutual exchanges, transfers and other ways of moving home
last updated 19.05.08