STAR survey results
STAR stands for ‘survey of tenants and residents’ and is used nationally by housing organisations like ourselves. It is the most important survey we carry out and a crucial way of gathering opinions from our residents. We sent a survey out to all of our general needs and sheltered residents in 2015.
You can read a visual summary of the results:
If you would like more detail, these are the full results:
We have used these results to improve our services to our customers.
If you would like any more information about the surveys, please contact Sally Huggins, policy and research manager, by email or call 01305 216009.