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Help & advice

Debt is any amount of money that is owed to someone else for any reason and is caused by many reasons. This may be because of low income, difficulty budgeting, unexpected bills or lack of priority.

It’s very important that you keep paying your rent, so if you get into financial difficulties there are a number of people who can help you deal with other debts without charging you:

Step Change Debt Charity on 0800 138 1111 or

National Debtline on 0808 808 4000 or

Citizens Advice Bureau – visit or check your local telephone directory for the appropriate telephone number for your area.

Shelter on 0844 515 2000 or
(Shelter offer assistance with housing debt only)

There are many other companies which specialise in helping people budget and repaying debt.  However many of these companies charge for their assistance – spending money that can be better spent paying off debts.

You can get general money advice from the Money Advice Service (Monday to Friday, 8am to 6pm, closed weekends and bank holidays):
Telephone: 0800 138 7777     
Typetalk: 18001 0800 915 4622

If you are not sure who to contact, please ask us.

Telephone 01305 216067

Email the money matters team



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