Stock loud neighbour

What is anti-social behaviour (ASB)?

Anti-social behaviour is a general term used to describe a whole range of things that people do to upset other people. According to the Crime and Disorder Act 1998, anti-social behaviour is behaviour which causes or is likely to cause harassment, alarm or distress to one or more people who are not in the same household as the perpetrator.

In addition to dealing firmly with ASB, Magna deals with domestic violence and other incidents involving members of the same household in a similar way.

Examples of anti-social behaviour include:

  • Hate crimes
  • Domestic abuse
  • Actual or threatened violence
  • Sexual abuse
  • Foul language
  • Criminal damage
  • Graffiti
  • Loud music
  • Arguing and door slamming
  • Offensive drunken behaviour
  • Vandalism
  • Dealing drugs

This list is not exhaustive.

Categories of ASB and our response times

Hate crime and harassment

We are committed to fair treatment for all, and believe that everyone must be given an equal chance to live, work and learn free from discrimination, prejudice and harassment.

We have a hate crime and harassment policy to make sure this happens.

Domestic abuse

The UK government’s definition of domestic violence is 'any incident or pattern of incidents of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality. The abuse can encompass, but is not limited to psychological, physical, sexual, financial, emotional.'

Domestic abuse can take different forms, including:

  • Physical abuse: pushing, hitting, punching, kicking, choking and using weapons.
  • Sexual abuse: forcing or pressuring someone to have sex (rape), unwanted sexual activity, touching, groping someone or making them watch pornography.
  • Financial abuse: taking money, controlling finances, not letting someone work.
  • Emotional abuse / coercive control: repeatedly making someone feel bad or scared, stalking, blackmailing, constantly checking up on someone, playing mind games. Coercive control is now a criminal offence under the Serious Crime Act 2015.
  • Digital / online abuse: using technology to further isolate, humiliate or control someone.
  • Honour-based violence, forced marriage and female genital mutilation.

We work in partnership with a number of support organisations, specifically around helping residents who experience domestic abuse.

For Dorset, support and advice is available through “You First” online at or phone 0800 032 5204.

For Somerset, support and advice is available through “Somerset Survivors” online at or the Somerset Domestic Abuse Support Helpline: 0800 69 49 999

Help is also available from The National Domestic Violence Helpline, which is run in partnership between Women’s Aid and Refuge. Their websites are and or you can call 0808 2000 247.

For support specifically for men, there is ManKind Initiative: Tel: 01823 334244.

Report Antisocial Behaviour

If you are a Magna Housing resident, or wish to make a complaint against a Magna resident, please complete the visit the page below.