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Comments, compliments and complaints

Whilst we pride ourselves on the service we deliver, we constantly strive to do better.  We value any feedback or suggestions as to how we might improve.  To send us a comment, compliment or enquiry, please complete the form below. 

Please use our complaint form to send us a complaint.

If you would prefer, you could email our Chief Executive directly.

We value the comments, compliments and complaints that you send us. Your compliments show us where we are doing well and your complaints help us to improve our service.

Download a copy of our complaints policy.

Comments, compliments and enquiries form

Comments, compliments and enquiry form page

Magna Housing will use the information you provide on this form for the purpose of investigating your comment or compliment or responding to your enquiry.  The form will capture data on our website and will be sent to our customer services .  We will treat your personal details with respect and will never sell them to other companies for marketing purposes.  You can remove your information at any time by emailing our communication department.  For more information about our privacy practices please see our Privacy notice.

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