Frozen pipes? Follow this advice from Wessex Water.
Our call centre is open from 8.30 am to 5.00 pm on Monday to Thursday and 8.30 am to 4.30 pm on Fridays.
Outside these times, please only call if your repair is an emergency.
We aim to respond to emails within 1 working day, but will respond no later than 2 working days.
*Please note all calls to 0800 358 6025 and 01305 216025 are recorded for training and quality purposes.