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Report a repair

Thank you for choosing to report your repair through our website. We’ve made some improvements to help you do this more easily. Please provide as much information regarding the repair, i.e location, issue including photos etc this will help us complete your repair right first time.

Report a repair

If your repair is an emergency please call us on 0800 358 6025.

Our customer contact centre is open from 8.30 am to 5.00 pm on Monday to Thursday and 8.30 am to 4.30 pm on Fridays.

*Please note all calls to 0800 358 6025 are recorded for training and quality purposes.