Your Home | Magna

Your tenancy

Find out more about your tenancy, from your handbook to finding a smaller home, changing your tenancy and information about mutual exchanges.

Repairs

We want to keep your home great. Let us know if you need to report a repair.

Maintenance and modifications

We carry out planned refurbishments and other works, which you can find out more about here. If you want to carry out changes or improvements to your home, you must get written permission from your housing officer.

Leaseholders, shared owners and homeowners

Home owners are residents who own part or all of a Magna Housing home. This includes people who've bought a shared ownership home and leaseholders who've bought their home through the right to buy or right to acquire schemes.

Rent

Your rent mainly covers the use and occupation of your home, and some of the communal areas around your home. However, there are lots of services we offer which are also funded by your rent which may benefit you directly or indirectly.

Anti-social behaviour and nuisance

We are committed to fair treatment for all, and believe that everyone must be given an equal chance to live, work and learn free from discrimination, prejudice and harassment.

Your Safety

The safety of you and your home is really important to us.

Pets

Lots of people like to have pets, but it’s important that pet owners are responsible for them.