We are committed to fair treatment for all, and believe that everyone must be given an equal chance to live, work and learn free from discrimination, prejudice and harassment.
We take seriously any complaints about anti-social behaviour, neighbour nuisance or harassment. This is a guide to explain what is meant by these terms and to tell you what we can do when you report a problem.
What is anti-social behaviour (ASB)?
Anti-social behaviour is a general term used to describe a whole range of things that people do to upset other people. According to the Crime and Disorder Act 1998, anti-social behaviour is behaviour which causes or is likely to cause harassment, alarm or distress to one or more people who are not in the same household as the perpetrator.See more
Legal powers against anti-social behaviour
In 2014, the ASB Crime & Policing Act came into force. Its aim was to introduce simpler and more effective powers to tackle ASB and to provide better protection for victims and communities.See more
What isn't anti-social behaviour?
Sometimes people report problems with their neighbours which are not a nuisance according to the law. This limits our powers to be able to deal with such issues.See more
How we deal with ASB
Magna is firmly committed to tackling anti-social behaviour and harassment experienced by, or perpetrated by, our residents. We will use whatever solutions are available to help us resolve problems. We encourage anyone who is suffering from racial or other harassment, or any other form of anti-social behaviour, to let us know. We will deal with complaints in confidence where necessary and we can offer support to victims.See more
Categories of anti-social behaviour and our response times
Anti-social behaviour has been classified into categories and given response times to deal with it.See more
Report anti-social behaviour (ASB)
We're committed to tackling anti-social behaviour and we'll use all available solutions to help resolve problems but we need your help to tell us when you've seen or experienced any form of ASB.See more