
Sitemap
Developments
- Broadridge Views, Sydling St Nicholas
- Orchard Brooks, Williton
- Signal House, Dorchester
- St Aldhelms Place, Sherborne
- St Martins Place, Dorchester
- Waverdine Court, Stogumber
- Woodland Way, Weymouth
FAQs
Help Centre
- Can I rent a garage from Magna?
- Can you tell me where I am on the waiting list for a garage?
- How can I prevent flooding?
- How do I dispose of unwanted items?
- How do I end my tenancy?
- How do I get onto the housing register?
- How do I prevent my home from flooding?
- How do I report anti-social behaviour (ASB?)
- How do I update my tenancy info?
- I don't know my energy supplier, how do I find out?
- I have no instructions for my heating system, do you have copies?
- I'm struggling with my finances - where can I get help?
- I'm unable to change my lightbulb. Can you help?
- I've got a blocked drain / toilet / sink. What do I do?
- I've got a broken window. What do I do?
- I've not paid my rent online but it's not showing on my statement?
- My electric keeps tripping. What do I do?
- My electric storage heating isn't working?
- My fence needs repairing. What do I do?
- My furniture / property has been damaged, who will replace it?
- My garden is overgrown, can you cut it for me?
- My gas / electric meter isn't working, who can fix it?
- My gas / oil heating isn't working
- My gas or electric meter box is broken. What do I do?
- My roof has been damaged in the bad weather. What do I do?
- What are the types of tenancies available?
- What are your appointment slots for repairs?
- What do I do if I smell gas?
- What do I do if I suspect asbestos?
- What do I do if my home floods?
- What do I do if there is a power cut?
- What do I do if there's a fire in my block of flats?
- What repairs am I responsible for?
- What's the best way to manage my heating settings?
- When am I due new doors or windows?
- When are the rent free weeks?
- When will my kitchen and / or bathroom be replaced?
- Where can I get help with paying my heating bill?
- Where is my stop tap?
- Who do I claim compensastion from, for wasted water following a leak?
- Who is responsible for pests?
- Who is responsible for tree works and maintenance?
Home
Maintenance
News
- #choosetochallenge: Supporting International Women's Day
- #choosetochallenge: Supporting International Women's Day
- 1,000 Homes for the future will benefit South West residents
- About Magna Housing
- Agility at the heart of our organisation
- Apprenticeships at Magna
- Are modular homes the future?
- Black History Month - a colleague's story
- BM Trada fire door certification
- Building skills in our local communities
- Combatting loneliness: How Magna is keeping in touch
- Continuing to support Pride Month
- Creating great homes together
- Creating great homes together: Magna retains highest housing regulator rating
- Creating great homes together: Magna retains highest housing regulator rating
- Creating new homes for local people
- Customers at the heart of everything we do.
- Cyber Essentials Certification
- Derick Cridland is our housing hero!
- Developing our future workforce
- Developing our proactive approach to internal communication
- Double Award Win for Innovative Offsite Collaboration
- Energy prices are rising - here's what you can do about it
- Feeding our communities: How Magna are supporting local food banks
- Focusing on safety
- Global Accessibility Awareness Day
- Helping our local NHS and community
- Home Fire Safety Week
- How we're raising awareness and supporting victims of domestic abuse
- Join us at the annual south west design conference!
- Keeping our colleagues safe on the roads
- Keeping our customers safe
- Keeping our workforce safe
- Leading by example with virtual work experiences
- Learning at Work Week
- Lisa celebrates 20 years in #TeamMagna
- Looking after our wellbeing on #BlueMonday
- Magna welcomes new board members
- Magna continues to invest in its local community
- Mental Health Awareness Week
- Money matters - our top tips this January
- National Social Housing Safety and Compliance week
- Net Zero Week
- New Deputy Chief Executive
- New Director of Customer Operations
- New extra care scheme for Gillingham
- Our latest financial statement
- Our pledges to keep you safe in your home
- Pride Month
- Progress Creates Belief
- Proudly supporting International Womens Day to break the bias
- Putting our customers at the heart of everything we do
- Quickly embracing digital transformation
- Read Sarah's apprenticeship story
- Right to Buy scheme
- Rollalong and Magna Housing agree contract for 50 more modular homes
- Safety tips for national BBQ week
- South West housing associations work together to speed up delivery of new affordable homes
- Supplier event
- Supporting 16 Days of Action
- Supporting National Apprenticeship Week
- Supporting our customers with their rent
- Supporting our local food banks
- Supporting students to find their career path
- Supporting those without a home. Working together to make a difference.
- The importance of customer engagement
- Thinking of starting an apprenticeship?
- Tips for getting the most out of your energy
- Top tips for damp and mould
- Top tips to use the internet safely
- Tracey celebrates 20 years in #TeamMagna
- We're supporting carers across Dorset
- What we’re doing to keep our customers and colleagues safe during Covid-19
- Why money matters
- Why we need a retrofit revolution in the south west – and beyond
- Working together to champion innovation and deliver excellence.
- Working towards true equality
- Working with our customers to improve our services
- World Day for Safety and Health at Work
- World Mental Health Day 2020
- World Wellbeing Week
News
Pages
- 5 year planned maintenance programme
- A quick guide to changing fluorescent light bulbs
- About Us
- Access to information
- Accessibility
- Adaptations for disabilities
- Affordability calculator
- All Saints Terrace
- Anti-social behaviour
- Apply for a pet
- Apply for Direct Debit
- Apply to keep dogs
- Apply to keep reptiles, amphibians, invertebrates and other exotic pets
- Apply to keep small mammals, birds, fish and cats
- Apprenticeships
- Asbestos
- Available Homes
- Bank accounts and Credit Unions
- Barton Gardens
- Bathroom choices
- Book a community room
- Building new homes
- Bull Bridge Mead
- Buy a Home
- Buying more shares
- Careers
- Caring for your new kitchen or bathroom
- Categories of anti-social behaviour and our response times
- Changing your tenancy
- Chapel Mews, Gillingham
- Charges, rents & sinking funds for homeowners
- Charging mobility scooters
- Checking your smoke alarm
- Comments, compliments and suggestions
- Community
- Community and Stakeholder Involvement Policy
- Community development fund
- Community Services
- Competition and prize draw rules
- Competitions
- Complaints
- Condensation and mould
- Considering taking in a lodger?
- Contact us
- Cost Calculator
- Covid - Keeping our customers and colleagues safe
- Customer portal
- Customer portal help
- Damp and condensation
- Development spend
- Digital Doorway
- Disabled tenants
- Do I need insurance on my property?
- Doniford Road
- Eddison Avenue
- Electrical testing
- Enquire
- Enquire
- Equality and diversity
- Estate services
- Facts and Figures
- FAQs and Glossary
- Feedback
- Fields View, Beaminster
- Fields View, Plot 1
- Fields View, Plot 12
- Fields View, Plot 13
- Fields View, Plot 14
- Fields View, Plot 15
- Fields View, Plot 2
- Fields View, Plot 3
- Fields View, Plot 4
- Fields View, Plot 5
- Fields View, Plot 6
- Fields View, Plot 7
- Find a garage
- Find a property
- Finding a smaller home
- Fire safety
- Garage application form
- Garages
- Gardener & handyperson service
- Gas safety
- Gender pay gap data for Magna Housing Limited
- Get involved
- Got a question?
- Grounds maintenance
- Guest bedrooms
- Guide to moving home
- Harassment and bullying at work
- Hate incident policy
- Have your say
- Help Advice and Information
- Help Centre
- Help with decorating your home
- Helpful Resources
- Hiding your browser history from an abuser
- Home help
- Home Moves Incentive Scheme
- Homeowners handbook
- Homes for the South West
- Homes for Ukraine
- Housing Benefit
- How do I apply?
- How do I extend my lease?
- How our rents compare
- How to apply
- How to buy more shares in my home
- How to sell my home
- How we deal with ASB
- How we deal with repairs and maintenance
- How we're supporting survivors of domestic abuse
- How will Magna consult with me?
- I'm struggling to pay, what can I do?
- Immersion heaters
- In and around your home
- In and around your home
- Independent financial advisors (IFA)
- Information from other organisations
- Internal pre-term transfers
- Kavanagh Close, Shaftesbury
- Kitchen choices
- Kitchens and Bathrooms
- Land at Coombe Farm, West Street, Templecombe
- Latest annual report and financial statements
- Leaseholders, shared owners and homeowners
- Legal powers against anti-social behaviour
- Magna Website
- Maintenance and modifications
- Maintenance and repairs for homeowners
- Make a payment
- McCreery Road
- Mobility scooter policy
- Modern slavery and human trafficking statement for the financial year 2020/2021
- Modular housing
- Money & Benefits
- Money Matters
- Money matters service
- Moving-in Checklist
- Mutual exchange
- Mutual Exchange Form
- Mutual exchanges and other ways of moving home
- Mystery shopping
- Nautica, Weymouth
- Nelson Way, Yeovil
- Night storage heaters
- Opendoor
- Our adding value report
- Our anti-social behaviour policies and procedures
- Our Board & Governance
- Our Careline Services
- Our leadership team
- Our partnerships
- Our policies
- Our policy on executive board members
- Our Properties
- Our team
- Palmers Meadow, Bridport
- Palmers Meadow, Plot 10
- Palmers Meadow, Plot 9
- Parking, garages, abandoned vehicles and vehicle repairs
- Pay online
- Payment performance statistics
- Payments from us
- Pests and vermin
- Pets
- Privacy Notice
- Promoting responsible pet ownership
- Property details form
- Publications
- Recruiting for our Customer Scrutiny Group
- Rent
- Rent a home
- Rent account statements
- Rent setting
- Repairs
- Report a repair
- Report anti-social behaviour (ASB)
- Repossession and eviction
- Royal Manor Arts College
- Safeguarding children and adults at risk
- Scott Road, Yeovil
- Search
- Selling your home
- Selling your home?
- Service charges and sinking funds
- Sewers & drainage
- Sheltered housing
- Sheltered housing schemes
- Sitemap
- Solicitors
- St. Martin's Extra Care Scheme
- Strategy
- Struggling to pay?
- Support advisor
- Supported housing
- Supported housing services
- Tenant Handbook
- Terms of use
- The Right to Manage
- Thinking of making an improvement or alteration
- Tips and advice
- Together with Tenants
- Tree management policy
- Unacceptable customer conduct policy
- Under occupation
- Universal credit
- Upbury Grange, Plot 13
- Upbury Grange, Plot 5
- Upbury Grange, Yetminster
- Waste disposal and recycling
- What are my responsibilities as a shared owner or leaseholder?
- What are the different types of tenancy?
- What is anti-social behaviour (ASB)?
- What is Magna doing about housing fraud?
- What is Shared Ownership?
- What is shared ownership?
- What isn't anti-social behaviour?
- What we class as a priority or routine repair
- What you can expect from us
- Your Home
- Your lease explained
- Your repair responsibilities
- Your rights and responsibilities in supported housing
- Your Safety
- Your tenancy
- Your views
- Your views
Search
Sitemap
Strategy Home
Strategy Pages
Video Guides
- How to bleed your radiators
- How to change a fluorescent tube and starter motor
- How to change a light bulb
- How to change a light bulb in a sealed light
- How to clean an extractor fan
- How to clean your roller and paint brushes
- How to deal with a suspected gas leak
- How to flush a toilet with a broken flush
- How to isolate your water supply
- How to perform a trip test
- How to prepare for painting
- How to re pressurise your boiler
- How to repair holes in plaster
- How to reset a breaker
- How to tell the difference between mains and battery smoke alarms
- How to unblock your bath, basin or sink
- How to unblock your toilet
- How to wire a plug top
- Isolating the water supply in your bathroom
- Isolating the water supply to your home
- Isolating the water supply to your kitchen sink
- Reducing damp and mould
- Some decorating equipment you might need
- Types of paint