If you don’t pay your rent and we receive no contact from you, we will follow the rent arrears process as follows:

• Write to you
• Telephone you
• Serve a notice seeking possession or notice requiring possession
• Write you another letter
• Apply to court for a hearing - at the moment this costs £394.50. We will apply to the court for you to repay this money to us as well as any other money you owe.

Contacting us early and working with us to sort out the situation and repay your arrears is the best solution. We may ask you to meet with our money matters team to review your income, expenditure and budgets. Get in touch with us if you're worried about paying your rent.