Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.
Please contact us by live chat or phoning 0800 3586025 to report an emergency only.
We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.
If you have any problems with pests in your home, such as mice, rats or wasp’ nests, contact your council’s Environmental Health Department for advice. It is your responsibility to deal with pests in your home.
If you have a problem that's affecting the structure of your home, such as a wasp’s nest in your roof, please contact us.
