Contact us

So that we can help answer your query as quickly as possible, please use the following topics to find out how best to contact us.

Reason for contact

Please be aware that some of our services are running differently due to Covid. Please check here for the latest update.

For repairs, we are continuing to book urgent repairs only. If you have previously contacted us about a repair, we will be in touch. If you have a new repair that isn't an emergency, please wait until our services are fully running again.

Our offices remain closed, with many of our colleagues continuing to work remotely, and in our communities so they are closer to where you are. If you haven't found the answers you need on this page. or the FAQs page. please contact us by email or phone.

Send us an email

Email us

Our average time responding to emails is around 3-5 working days

Prefer to speak to someone?

0800 358 6025

Lines are open:

Monday - Thursday
08:30 - 17:00

08:30 - 16:00


Have you checked out our frequently asked questions page?

You may find the answer you're looking for.