Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

How do I apply for a mortgage?

If you're looking to buy a shared ownership home from us, you may need a mortgage for the share of your home that you own.

Once you've found your home, you'll need to complete a free financial assessment with a mortgage advisor from our panel. Even if you're a cash buyer you'll need to speak to a mortgage advisor. They'll be able to confirm your eligibility.

Once you've been assessed, the mortgage advisor can help you to arrange a mortgage. You can also use another mortgage advisor that isn't on our panel to arrange this if you wish.

You can learn more about the process here.

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