Face to face Task and Finish focus group meetings
A task and finish group is a face to face meeting of one or two meetings with a group of interested customers. We generally use task and finish groups where a particular issue needs to be examined in detail or, where we would like your views on a very specific subject or question.
When a topic is identified for a task and finish group, we’ll contact customers who have told us they're interested in this type of service to see if you can make the date and time of the meeting(s).
Online surveys and groups
Questions about your preferred service areas via email (as and when)
When a topic is identified for a task and finish online group, we’ll also contact customers interested in this type of service via email and ask for comments and views on that topic.
We also regularly review our polices and service standards and gather feedback via email. To register for these emails, click here.
Events
We have various events throughout the year which you can come along to and give your views as well as having a good time! This could be a community event or an open day. Some of our events are in partnership with other agencies. These events are usually free to attend. Keep an eye on our social media for upcoming events.
If you think where you live could benefit from an event to bring the community together, contact Neil Bliss, Customer & Community Involvement Officer, on 01984 635134 or email engage@magna.org.uk.
Social Media
We're on Facebook, Instagram and Twitter. We also have a customer Facebook group for current customers to join. Come and follow our accounts and join the conversation.
Scrutiny Group
The purpose of the group is:
‘A group of residents working together with staff to check and challenge our service delivery and performance to help improve services.’
They will look at specific areas where evidence is showing we could do better with the service we currently provide.
If you are interested, contact Neil Bliss, Customer & Community Involvement Officer, on 01984 635134 or email engage@magna.org.uk
Building Safety Group
We have a customer group focusing on building and fire safety and the group influences the way we shape our safety services.
Find out more
Repairs panel
By being a part of our repairs panel, you can help us to decide the best way forward for our repair services, and the customer feedback you give us will go towards shaping improved and great value for money services.
Find out more
Focus Groups
We use focus groups to gather ideas and feedback from customers on specific topics and make improvements to a service. We work with customers to use their feedback in order to develop the idea and make the changes.
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Editorial Group
Our editorial group supports and influences our customer communications including printed materials, policies & procedures, service standards, our website and the Opendoor magazine.
Find out more
Scrutiny Group
We’re looking for people to be part of our scrutiny group to work with us to help check and challenge our work.
Find out more
Events
We have various events throughout the year which you can come along to, give your views, and have a good time!
Find out more
Competitions
We hold competitions throughout the year that are open to our customers to enter.
Find out more
Residents' Groups
If you want support to come together to consider your neighbourhood, scheme or block and to feed back views and ideas to us, let us know and we can create and support you with a residents group.
Find out more
Customer insight
Insights from across research help us understand where we need to make improvements and develop in line with customer priorities. Read our latest insights here.
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Dorset Council Housing Allocation Policy consultation
Dorset Council are currently reviewing their Housing Allocation Scheme policy and are looking to get feedback from people who are on the housing register.
Find out more