Your views

We give all our customers the opportunity to influence how our services are delivered, by offering different ways to engage with us. We regularly ask for feedback on our services.

Here is the latest feedback we have received:

• Formal complaints service standard feedback
• Lift policy review feedback
• Mutual exchange policy and service standard review feedback
• Residents' Day feedback
• Carbon Monoxide Detector policy feedback
• Tenancy Fraud policy feedback
• Compensation policy feedback
• Support Charge policy review feedback
• Income management policy and service standard review feedback
• Repossession and Eviction policy review feedback
• Mobility Scooter policy review feedback
• Publications service standard feedback
• Community Involvement policy review feedback
• Rent flexibility feedback
• Housing Futures feedback
• Anti-social and nuisance service standard feedback

Policies are available on request from Neil Bliss.