Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

I'm still receiving letters / emails / texts but I'm no longer a Magna customer

If you're still receiving letters, emails, texts or other communications from us and you're no longer a Magna customer, we apologise for this.

Please get in touch with us so we can ensure that you're taken off our systems correctly.

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