Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.
Please contact us by live chat or phoning 0800 3586025 to report an emergency only.
We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.
If you're looking to end your tenancy and move out, you can fill in a form to give us your notice on our customer portal.
To end your tenancy, you'll need to give us four weeks notice and let us know the date you intend to move out on when filling in the form mentioned above.
Alternatively, you can get in touch with us to talk to someone about this.
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