Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

What benefits am I entitled to?

Our money matters team can help you to find out which benefits you might be eligible to claim. Get in touch with them here.

The team have also put together a list of useful resources and benefits calculators which you can use to get an idea of what you might be eligible for if you'd like to do this yourself. Just look for the section titled See what benefits you're entitled to on this page.

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