Installing fibre broadband in your area can sometimes require your supplier to dig up the road, your driveway, or other places if they haven't installed it in your area yet. Your supplier will be able to let you know if you can switch to fibre broadband without any extra work involved.
Read the sections below to find out what your responsibilities are if fibre broadband hasn't been installed in your area yet:
If you live in a house or bungalow
You won't need our permission to get fibre broadband installed if you live in a house or a bungalow, even if extra work is required by your supplier to install it. This should always be the case, but your supplier will be able to let you know if you need to do anything else.
If you live in a flat
You may be able to get fibre broadband installed, but you should ask your supplier to contact us for permission to install it first. Most suppliers will contact us to ask anyway, but it's worth you letting them know just to make sure.
If you want to get fibre broadband installed and still aren't sure what your responsibilities are, please get in touch with us.