Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

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Comments, compliments and suggestions

Whilst we pride ourselves on the service we deliver, we constantly strive to do better. We value any feedback or suggestions as to how we might improve. To send us a comment, compliment or suggestion, please complete the form below.

Please use our complaint form to send us a complaint.