My stair lift is broken

If you have any major adaptations in your home such as a stair lift, bath hoist, or something similar then it's important that you let us know as soon as these are installed so that we can help you to maintain them.

If your adaptation isn't working as it should be, you should get in contact with us straight away.

In some cases we may not be able to help, and you may need to get in contact with your local council or the organisation that installed your adaptation to find out what to do next. We've got some useful links to the council webpages you might need here.

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