Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.
Please contact us by live chat or phoning 0800 3586025 to report an emergency only.
We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.
You'll need a TV Licence if you're watching or recording live TV programmes, as well as to use BBC iPlayer, whether the shows you're watching are live, catch-up, on-demand, downloaded or streamed.
However, there are discounts available if you meet certain criteria, and you might not need one at all depending on what services you use to watch TV programmes.
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