I've got a blocked drain / toilet / sink. What do I do?

You should try to clear the blockage yourself. If you are unable to, please contact us.

If we attend and find the blockage was caused by you, for example tipping fat down the sink or flushing wipes down the toilet, we may charge you for the work carried out.

Please be aware that flushable wipes are not flushable, even if they say so. These wipes don’t disintegrate like toilet paper and will eventually block the drains. Please avoid using them.

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