Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

What does my rent pay for?

Your rent mainly covers the use and occupation of your home, and some of the communal areas around your home. However, there are lots of services we offer which are also funded by your rent which may benefit you directly or indirectly. There’s more info on this on our rents page.

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