Sheltered housing

We have around 1,400 sheltered homes, primarily for older people who want to live independently in the privacy of their own homes, but with the security of knowing that there are people on hand to help in an emergency.

We have a wide range of sheltered housing. Most is in the form of flats or bungalows, with one or two bedrooms. We also have a few studio flats and houses.

See a map of where our schemes are.

We are pleased to be able to offer 4 levels of sheltered service: Sheltered, Sheltered Plus, Low level and Extra Care.

Sheltered

All of our sheltered schemes have an emergency call system and customers living in them can contact our sheltered housing or careline staff 24 hours a day, every day of the year.

Many schemes have a communal room, available to use for socialising and activities. Some also have guest rooms, available for residents’ families to stay, for a small charge. Most schemes have gardens or other outside areas for residents to enjoy.

Sheltered Plus

Ingrams Meadow in Somerset is currently our only sheltered plus scheme.

This scheme offers 29 flats or bungalows. All properties are fitted with an outside key safe and comprise of a double bedroom (some may have 2 bedrooms) a fitted kitchen (no white goods provided), living space and a bathroom or wet room.

This includes mobility and wheelchair standard properties with the Sheltered Housing Advisor on-site from 9am until 5pm Monday to Thursday and from 9am until 4:30pm on Friday (not bank holidays) and each property benefits from a 24-hour Careline alarm service.

Regular social activities include bingo, coffee mornings, customer meetings, fish and chips and raffles. Customers are welcome to arrange their own social activities as well!

Low level sheltered

We currently offer 17 different schemes over 2 locations that can offer a low level sheltered service.

These schemes offer a mixture of flats and bungalows which comprise of a double bedroom (some may have 2 bedrooms), a fitted kitchen (no white goods provided), living space and a bathroom or wet room.

We carry out a monthly wellbeing check, along with quarterly pull cord and smoke alarm checks, while still offering the perfect balance of safety and independence.

Extra Care

Silvermead in Somerset is currently our only extra care scheme, offering 26 flats and is only a 10-minute walk from Minehead seafront.

Communal laundry facilities, a lift to the first floor, wheelchair accessible patio area, mobility scooter stores and a bariatric bath with hoist and a spacious communal shower room, both for individual and private use, are all available on site.

Applications for extra care are made through Somerset Direct where an Adult Social Care practitioner will carry out an assessment of care needs. If you would like to know more about this process please email Danielle Jennings or call on 01984 635 144. We do allow viewings and visits to the scheme by appointment.

Our extra care scheme also provides:

• First-floor communal areas covered by CCTV to provide a secure and safe environment.
• Home help at an additional charge.
• Lunchtime meal provision at an additional charge, served in our modern and comfortable lounge or delivered to your door on request.
• Access to our to our free money matters service to maximise income and reduce expenditure where possible through benefits eligibility checks, utility comparisons etc.
• 24/7 alarm service with sleep in carer to attend (alarm system is a personal charge)
• Twice daily welfare contact from Magna and care colleagues.
• A personalised support plan to help customers live their best life, remaining independent in their own home