What repairs am I responsible for?

There are certain repairs and replacements that you're responsible for. This is not a full list, but it gives some examples:


  • Keeping your home clean
  • Gardening
  • Treating minor mould growth
  • Pests inside your home and in your garden
  • Mislaid, lost or stolen keys and arranging access to your home
  • Replacement locks or additional locks and keys
  • Oiling of locks and hinges
  • Internal decorations, minor cracks in plaster
  • Battery-powered doorbells and smoke detectors
  • Curtain battens, coat hooks and rails
  • Broken or damaged glazing (if there is no crime number)
  • Repairing or replacing toilet roll holders


  • Blocked sinks, basins and toilets
  • Sink / bath chains and plugs
  • Toilet seats
  • Relighting boiler if you ran out of gas or oil


  • Electrical faults arising from the use of faulty appliances
  • Plugs, fuses, light bulbs, fluorescent tubes and starters (except for those in communal areas)
  • Any appliance, structure or installation which was not supplied by Magna

Find out more about your repair responsibilities here.

Find out what repairs we'll carry out for you here.

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