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Maintenance and modifications

If you want to carry out changes or improvements to the inside or outside your home, you must get written permission from your housing officer.

You will need to give us full details of the work you propose, including local authority approval where appropriate and the name of the person or company who will carry out the work. The person or company carrying out the work must be qualified to carry out the type of work you are proposing.

Certain authorised improvements to your home are liable to compensation for improvements at the end of an assured tenancy. The sort of improvements that qualify for this compensation are the installation of a new bath, shower, heating system or double glazing.

The compensation paid will be based on the “notional life” of the improvement allowing for wear and tear.

Find out about disabled adaptions.

Sewers & drainage

Sewers & drainage

The sewers and drainage of the majority of residents homes will be serviced by your local water authority e.g. Wessex Water. However some homes are connected in to Magna owned sewer and drainage systems i.e. not on mains drainage and the maintenance of these are service chargeable which means that you may pay service charges in addition to your rent.

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Gardener & handyperson service

Gardener & handyperson service

Do you struggle with managing your garden or DIY tasks? If you do, then why not give our Garden Handyperson team a call?

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Help with decorating your home

Help with decorating your home

Magna customers can benefit from decoration vouchers which can be redeemed in any Dulux Decorator Centre stores across the country. As part of this scheme, you are entitled to great discounts averaging 28% off paint, wall coverings and decorating accessories. You are also entitled to free delivery.

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Kitchens and Bathrooms

Kitchens and Bathrooms

We have a programme of work that we plan to carry out which details key elements such as kitchen & bathroom refurbishments, window replacements and re-roofing work.

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