Maintenance and modifications
If you want to carry out changes or improvements to the inside or outside your home, you must get written permission from your housing officer.
You will need to give us full details of the work you propose, including local authority approval where appropriate and the name of the person or company who will carry out the work. The person or company carrying out the work must be qualified to carry out the type of work you are proposing.
Certain authorised improvements to your home are liable to compensation for improvements at the end of an assured tenancy. The sort of improvements that qualify for this compensation are the installation of a new bath, shower, heating system or double glazing.
The compensation paid will be based on the “notional life” of the improvement allowing for wear and tear.
Sewers & drainage
The sewers and drainage of the majority of residents homes will be serviced by your local water authority e.g. Wessex Water. However some homes are connected in to Magna owned sewer and drainage systems i.e. not on mains drainage and the maintenance of these are service chargeable which means that you may pay service charges in addition to your rent.See more
Gardener & handyperson service
Do you struggle with managing your garden or DIY tasks? If you do, then why not give our Garden Handyperson team a call?See more
Help with decorating your home
Magna customers can benefit from decoration vouchers which can be redeemed in any Dulux Decorator Centre stores across the country. As part of this scheme, you are entitled to great discounts averaging 28% off paint, wall coverings and decorating accessories. You are also entitled to free delivery.See more