Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

My gutters are blocked, can you help?

Your guttering responsibilities are laid out in your tenancy agreement and can vary for different customers. It's a good idea to check your tenancy agreement to find out the correct information.

Any communal gutters are on a planned programme to be cleared regularly.

If your gutter is blocked and it's our responsibility to clear it, or your gutter is faulty, you can report a repair here to let us know.

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