Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

When will my kitchen and / or bathroom be replaced?

We periodically refurbish the kitchens and bathrooms in our homes as part of a programme of planned works. If your home is scheduled for a kitchen and / or bathroom refurbishment we will contact you to let you know.

If you think your kitchen and / or bathroom needs refurbishing, please get in touch with us. We'll be able to tell you if you're already on the planned programme, and if not we may be able to arrange an inspection of your kitchen and / or bathroom.

You can find out more about our kitchen and bathroom replacement programme here.

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