Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

How can I give a compliment?

We pride ourselves on the service we deliver and our colleagues are always pleased to hear when you've had a positive experience. We always try to pass on any compliments you send in to any colleagues mentioned.

If you'd like to give a compliment about the service you received, fill in the form on this page.

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