We have lots of useful information here on our help centre, such as answers to our most commonly answered questions and the ability to search through all of our FAQs to find what you're looking for.
We've also got lots of useful and easy-to-follow how-to videos which can teach you how to do things around your home.
We understand that sometimes you might just want to speak to someone if you have a question, and we offer lots of ways to do this too.
You can email us at firstname.lastname@example.org or speak to us on Facebook Messenger if you prefer to do things online. You'll need a Facebook account to talk to us on Facebook Messenger, but it's free to sign up.
Or you can call us on 0800 358 6025 if you'd prefer to speak to us over the phone.