Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

I received a letter / email / text from Magna that I'm not sure about

If you receive a letter, email, text or another communication from us and you're not sure exactly what it means, or you just want to know more about it, please get in touch with us .

Please beware of scams and always take a moment to question any communications you receive before taking actions or clicking on any links.

If you're not sure about the legitimacy of any communications you've received from us, we would also advise you to get in touch with us just to double check. Do not click any links or call any phone numbers included in any communications if you're unsure that they're legitimate - always visit our website and get in touch here to make sure you're contacting us and not a scammer.

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