I've not heard back about my repair

If you've reported a repair to us and are still waiting to hear from us about it, you should get in touch with us and let us know.

We always try to respond and get a repair booked in for you as soon as possible when you report one. If you've not reported your repair yet, you can do it online here.

We apologise for any inconvenience caused if you're still waiting for a response.

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