Chair of the board
Christine has over 35 years’ experience in social housing in various roles including as a senior executive, a board member and as a regulator.
She is currently chair for Rosebery Housing Association, based in Epsom, and will continue in this role whilst also working as chair for Magna.
Christine is particularly interested in the provision of housing to meet a wide range of needs and which support social regeneration. She has championed customer involvement and standards of service delivery. Her expertise also encompasses development and low cost home ownership.
Debbie works in the family business, a long-established domestic appliance sales and repair shop in Bridport. She is currently Secretary and VP of Bridport Business Chamber of Trade and Commerce and has just become a founder director of Energy Local Bridport, a first-of-its-kind initiative helping people to benefit from the green electricity generated locally. She has previously worked in other retail, customer service and publishing roles. She has over 20 years’ experience of being a tenant of Magna Housing which gives her an insight into issues faced by tenants and puts her in a position to offer solutions based on actual experience. She has a degree in law from the Open University.
Graham is a member of the Chartered Institute of Management Accountants (CIMA) and has many years’ experience of operating at executive level for large and small organisations in the UK and overseas. In his early career he held finance positions at Imperial Tobacco, Kraft Foods and Group 4. He became Finance Director for Cornwall Hospice Care in September 2016. Prior to that, he spent five years in a similar position at the Financial Reporting Council (FRC), the UK regulatory body for the accounting, auditing and actuarial professions, based in Central London.
Phyllida Culpin has 20 years’ experience as a housing professional with a background in regeneration of large estates, community development, social cohesion and development of employment and training for residents. She was executive director of customer and community services at Yarlington Housing Group for four years and is passionate about involving residents and using customer insight to improve services and efficiency. Prior to working for Yarlington, Phyllida was with the Metropolitan Housing Trust in London for 13 years and includes campaigning for low cost housing and social inclusion among her personal interests.
Suzanne qualified as an Occupational Therapist from Oxford. She began her career in the acute hospital sector, moving to practice in community services where she gained her first general management role.
Suzanne was the first Allied Health Professional (AHP) to hold a substantive Director of Nursing post in both providing and commissioning organisations. She became the Chief Executive of a Primary Care Trust, where a particular highlight was having leadership responsibility for delivering health resilience and health ‘blue light’ services during the Olympic sailing events held in Dorset in 2012. She subsequently gained authorisation for a large Clinical Commissioning Group, before moving to her current post with NHS England.
She was appointed as Chief Allied Health Professions Officer for England in September 2014.
Her vision to utilise crowdsourcing in the development of the strategy AHPs into Action (NHS England, 2017) has been recognised as ground breaking in policy development.
Since her mid-twenties Suzanne has held non-executive portfolios outside of the NHS, including audit committee chair roles, predominantly in the housing and charitable sector. She was awarded an OBE in the 2019 Queen's Birthday Honours.
Alistair has over 20 years’ multi-disciplined experience in strategic management, business and relationship development and executive leadership. Graduating with a degree in business administration, he spent the first 10 years of his career in the telecoms industry working for both US & Swedish operators. Since then Alistair has worked in the UK and international property sector with extensive experience in property management.
Alistair is passionate about affordable housing and was a non-executive director and chair of Wokingham Housing Limited (WHL), an affordable and market housing provider in Wokingham, Berkshire. During his tenure, WHL developed and delivered one quarter of all affordable houses within the Borough.
Alistair served as an elected Councillor with Wokingham Borough Council between 2007 and 2019.
Selina is responsible for the smooth running of Magna Housing.
Selina was previously group finance director at Knightstone Housing Association.
Selina spent the first 20 years of her career in accountancy and finance director roles before moving through various senior finance roles with Orbit (also a housing association) and BNP Paribas (a bank).
In September 2020, the Board appointed Selina as a member of the Board.
Jesse has a 20-year housing background in asset management and property services. Currently the Director of Asset and Building Safety at One Housing, he is also qualified with Batchelors and Masters degrees in Construction and Real Estate and an associate Honorary Fellow at the University College of Estate Management.
With a focus on our built environment, he is interested in how we address the issue of sustaining assets now, and in the longer term, in order for customers to live well in the place they call home.
Rachel is an experienced customer services and business transformation professional, having spent 20 years working in roles focused on delivering customer service excellence. Her career spans senior roles in retail, utilities, financial services, and housing, throughout which she has successfully led award-winning customer services teams and significant strategic and service-led transformation.
Rachel brings considerable insight and best practice from the private sector, whilst having a good knowledge of the housing sector gained during her role as GreenSquare Group’s Executive Director of Customer Experience, and her current role as Managing Director (South) at GreenSquareAccord.
At GreenSquareAccord, Rachel is responsible for customer services, policy, and insight; repairs and maintenance; and business transformation. She works with the Institute of Customer Services and the Housing Ombudsman and strongly advocates working together with customers to improve services and positively impact local communities.
A qualified accountant with over 40 years’ experience, Nigel has worked as both borrower and lender in the social housing sector, and before that in two commercial property development companies. His social housing experience was gained in three Housing Associations (Care, Traditional and LSVT) working in finance and treasury before moving to The Housing Finance Corporation (THFC). At THFC he travelled throughout the UK lending £2bn of bond finance and European Investment Bank funding to housing associations. More recently, Nigel has undertaken a number of Non-Executive Director roles with a Treasury focus and various consultancy assignments, with a bias towards training Board members in housing association finance matters.
As a service professional, Jonathan has led transformational change in the international telecoms, utilities and housing sectors. Before joining VIVID, Jonathan was COO at Sovereign Housing, Chief Executive at City West Homes and is currently a non-executive director for the Institute of Customer Service. In his role at VIVID, Jonathan leads all customer-facing services including customer service, repairs and assets, neighbourhoods, community investment and service transformation. Passionate about how organisations can ensure customers are at the heart of decision making, as requirements continue to evolve and change - Jonathan is a regular speaker on supporting the raising of service standards across the UK.
The Board delegates some of its work to committees. There are committees dealing with risk and audit, membership and remuneration, and supply and investment. There is also a chairs’ committee, comprising the chair of the board and the committee chairs, and a treasury panel. Each has terms of reference and reports to the Board by means of its minutes and reports from its committee/panel chair. Membership of the committees and panel is agreed by the Board and is shown below.
Membership and Remuneration Committee
Chair: Phyllida Culpin.
Members: Debbie Bond, Rachel Crownshaw, Suzanne Rastrick and Christine Turner.
Risk and Audit Committee
Chair: Suzanne Rastrick.
Members: Graham Clarke, Jonathan Cowie (independent member), Nigel Perryman and Jonathan Cowie.
Supply and Investment Committee
Chair: Alistair Auty.
Members: Phyllida Culpin, Simon Gibbs (independent member), Jesse Meek and Robin Roberts (independent member).
Chair: Graham Clarke.
Members: Nigel Perryman, Simon Gibbs (independent member), Christine Turner and Jonathan Cowie.
We currently have 15 shareholders. Of these, 5 (29%) are Magna customers.
Shareholders attend Magna’s annual general meetings and any special general meetings. The functions of annual general meetings include receiving the annual report, appointing the external auditor, and electing or re-electing board members.
In accordance with Magna’s Rules and our membership policy, board members (except the Chief Executive) automatically become shareholders when they are appointed as board members. Members cease to be a shareholder when their board membership ends.
Except for new board members, Magna does not seek new shareholding members.