Our mobility scooter policy has been developed in line with the National Fire Chiefs Council (NFCC) mobility scooter guidance to keep our customers and their homes safe.
Charging mobility scooters
Mobility scooters are great. They give freedom and independence to people who have limited mobility. Lots of our customers use them.
If you have one you must make sure that you are charging and storing it safely. This short video shows why this is so important.
The basic rules are that you cannot store your scooter in a communal area and you must make sure that you have a dedicated plug to charge it from. We have schemes available to help you store and charge your scooter. Get in touch and we can help you make sure you are staying safe.