Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.
Please contact us by live chat or phoning 0800 3586025 to report an emergency only.
We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.
A mutual exchange is a way of swapping your home with someone else who also wants to move. Most customers are allowed to exchange once any starter tenancy period is over.
Visit this page to find lots of information about how to apply for a mutual exchange.
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