Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

Can I have a pet in my home?

You can keep pets in many of our homes, you just need to fill in a form to apply and let us know you'd like to have a pet.

We usually allow pets such as dogs, cats, birds, fish, reptiles, and other small mammals and exotic pets.

You can apply to keep a pet here.

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