Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

What do I do if I suspect asbestos?

If you think you might have asbestos in your home you need to get in touch with us and let us know as soon as possible.

Asbestos is safe when managed properly, but it's very important to make us aware so that we're able to come and inspect it and manage it appropriately. You must not disturb any areas containing asbestos as this could potentially release asbestos fibres into the air which can be harmful to your health.

You can learn more about how we manage asbestos here.

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