Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

My garden is overgrown, can you cut it for me?

Keeping on top of your garden is your responsibility and is unfortunately not something we're able to help you with. If you're struggling with keeping up your garden, it might be worth seeing if there are any local volunteer groups or charities who might be able to help.

Facebook can be a good place to find local groups who can help; you'll need an account to use Facebook, but it's free to sign up. You might also want to consider doing a mutual exchange to find a home with a garden that's more suitable for you.

Our estate services team regularly maintain grass, trees, and bushes, as well as perform other maintenance tasks in communal areas surrounding our homes to make sure things are looking clean and tidy.

If you think your communal areas are starting to look overgrown, please get in touch with us.

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