Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

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Community

Community improvement fund

We're keen to support our customers and improve our local communities through funding, donations or sponsorship for a variety of local events, projects, groups, organisations, charities and services.

This funding is designed to benefit our customers, either directly or indirectly, and support the communities where they live.

This support aligns with our corporate priorities and our values and ethics, and will also be used to raise our brand awareness.

This policy does not apply to personal donations, fundraising or sponsorship by colleagues or to our support of charitable activity that is not dependent on our funds or resources.
 

Applications for funding

Thanks for your interest. Due to the high number of applications we've received, we're not accepting any new applications at the moment. We'll reopen the application form as soon as we've reviewed the current applications.