If you have been hit with a severe flood, please call us on 0800 358 6025 straight away.
High rainfall, especially over a short period of time, can cause flooding. We can never predict what weather we are going to have, however, you can help reduce the impact the weather has on your home. Here are a few simple checks which you can do to prevent flooding in your home, especially if you live in an area that is susceptible to flooding:
Check your gutters
If you have a blocked gutter or downpipe please get in touch with us and we can arrange for an operative to come out and clear the issue.
Check your drains and gullies
Check if they are blocked or covered with leaves or dirt. If you live near trees or have lots of vegetation in your garden, please keep on checking your drain covers and clear leaves and dirt that may get there.
Check the road drains or gullies
If you notice that the road drain is blocked or starting to get blocked, please report this to the local council. This is their responsibility to clear and the earlier this is picked up the less likely it is that flooding will happen.
If you need to report a blocked drain, we've included a list of useful links below for different areas: