We’re proud to say that we’ll be working on gaining Domestic Abuse Housing Alliance (DAHA) accreditation from 2023 by building on and reinforcing our approach to dealing with cases of domestic abuse.

This accreditation is all about working together to improve the response to domestic abuse across the housing sector by implementing a set of standards and embedding what the best practice is so that our colleagues have the right training and support, and that our policies and procedures are built to have a strong stance on how we deal with domestic abuse.

Lauren Tucker, Safer Communities Lead at Magna, will be working on helping Magna gain the DAHA accreditation. She said: “I’m really excited to have joined Magna as a Safer Communities Lead, and part of my role will be to lead on DAHA accreditation. Statistics show that one in four women, and one in six men, will experience domestic abuse in their lifetime. For Magna, this could mean around 2,500 female customers and just over 1,000 male customers will experience domestic abuse in their lifetime.”

The accreditation framework focuses on eight priority areas that are the most important to get right when it comes to dealing with domestic abuse, and includes things like publicity and awareness raising, support for survivors, and holding perpetrators accountable in the right way.

Lauren continued: “Always safe and a customer focus are at the heart of what we do, and Magna’s response to domestic abuse can make a big difference to our customer’s lives.”

Through strengthening our approach to domestic abuse, we hope that the knowledge and experience learned while gaining this accreditation will help us to prevent cases of domestic abuse and better support survivors in the way that they need.

You can learn more about the DAHA accreditation here.