Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

How do I extend my lease?

If your lease needs extending, we'll arrange a valuation on your home first using an RICS registered chartered surveyor. You'll have to pay for the valuation, and it's non-refundable whether or not you decide to extend your lease.

How much it costs to extend your lease will vary depending on things like the size of your home, the area, how long is left on the lease and more.

You'll also be responsible for paying towards our legal expenses involved in extending your lease. You can learn more about lease extensions here.

Did you find this information useful?

Your feedback will be submited upon pressing the button

thumbs up
/
thumbs down

Thank you for your feedback

Do you still need help? Contact Us