Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

When does my tenancy start / end?

You can find out this information in your tenancy agreement. You'll have received this when you originally moved into your home.

Your tenancy agreement also contains information such as how much your rent is, the cost of any service charges, your responsibilities and more.

If you can't find your tenancy agreement, or have another question about your start or end date, get in touch with us.

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