Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

What is the home help service?

Our home help service is available for anyone living in West Somerset, whether you live in a Magna home or not, for an affordable cost.

We can help with your usual day-to-day domestic tasks. This could be things such as laundry, housework, preparing light meals, doing some shopping, or collecting prescriptions. All home helps are experienced, have completed a security check, and have received full training.

Our home help service is a great option for elderly or vulnerable people living on their own who might benefit from having a helping hand around the house to keep on top of things and someone to check in on them to make sure they're doing okay. Learn more about our home help service and register your interest online here.

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